Adanfo Pa BPO™
Your Friendly Outsourcing Partner
 
Services
Data Entry
Call Center
Account Payable
Claims Processing
Credit Card Transactions
Billing
Survey Processing
Loan Processing
Electronic Document Management
Why outsource with Adanfo?
Quality Control
Security Protection

 
 
 


Quality Control

Quality Control is accomplished by continued key operation of selected batches to assure guaranteed accuracy. Key verified work using blind double keying is guaranteed at an accuracy rate of 99.995%. Unverified work (not 100% key verified) is guaranteed to be 97% - 99% accurate. Off course, we always strive for 100% accuracy.
Custom error checking programs are written for every project to improve quality. Database lookups are implemented as part of keying process whenever possible to achieve the best quality.
All projects are quality controlled by Supervisors who randomly check operators for continuous accuracy. New operators are 100% checked until they become familiar with the project and meet our quality requirements.
We are also in the process of getting ISO 9000, and Six Sigma certification for all our production facilities.




 
 

 

 
 
 
 
 
 
 
 

What we can do for your organization Breaking News

-Increase customer loyalty and satisfaction

-Outsourcing can help you focus on increasing revenue and reducing costs

-Help you concentrate on your core competence

First Annual Nafricom / Ghana Business Process Outsourcing and Technology conference
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